Trabajo customer delivery manager en Solidaridad

Position Suite Service Manager at Rosewood Mayakoba Responsibilities Team Leadership: Build, coach, and inspire a high‑performing suite service team capable of delivering exceptional service 24/7 — from wellness‑focused menus and breakfast trays to bespoke celebrations and personalized dining experiences. Service Excellence: Uphold Rosewood’s refined service rituals, including meticulous...

Overview Organization- Hyatt Centric Playa del Carmen Summary Assists in the Management of the hotel operation to ensure efficient and profitable operation of F&B Area. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. Essential Job Functions Interview, select, train,...

Company DescriptionFairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico's most stunning natural settings.Job DescriptionReports to: General ManagerThe...

Company Description: - Fairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico’s most stunning natural settings. Job Description: Reports to: General...

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands...

Come and join the exceptional team at Belmond as a Butler Supervisor, where your leadership will ensure that our guests receive unparalleled luxury service. As a crucial member of our team, you will oversee the butler department's operations, providing training, support, and guidance to your team to maintain the highest standards of hospitality.Main Duties and Responsibilities:- Lead, supervise...

Direct message the job poster from Playa Hotels & Resorts Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live...

Opportunity analysis and assessment including benchmarking to like clients. • Provides recommendations to clients on strategic direction of program in respect to booking, payment settlement and compliance benchmarked to like clients. • Maintain a central reference source file for the Operational and Account Management teams managing regional clients. The file will contain client policies,...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales...

Restaurant Manager (Waldorf Astoria Riviera Maya)A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.ResponsibilitiesManage restaurant operationsMaintain exceptional customer serviceRecruit, manage, train and develop the restaurant teamManage guest queries in a timely...

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled...

A leading hotel chain in Mexico is looking for a Groups Coordinator to provide administrative support to the Groups Manager. The role involves planning and servicing sales groups, managing communication with clients and hotel staff, and ensuring smooth execution of events. Ideal candidates should have customer service experience, strong organizational skills, and the ability to multitask. This...

Company Description: Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview...

The Experience Curator at Belmond is a pivotal role designed to enhance the guest experience by providing personalized and efficient digital services. In this position, you will be at the forefront of our guest interaction, assisting them before, during, and after their stay through various online platforms and communication channels.Main responsibilities include:- Managing and responding to...

Hyatt Centric Playa del Carmen Summary The Groups Coordinator will provide administrative support to the Groups Manager, including inquiry management, creation of banquet event orders and billing. The role is responsible for planning and servicing sales groups, managing menu planning, agenda setting, hotel meeting services, contract review, and communication with external clients and hotel staff...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales...

A leading global hospitality company is seeking a Telephone PBX Supervisor to assist the Switchboard Manager with daily operations. Responsibilities include handling guest communications, ensuring messages are delivered accurately, and providing exceptional customer service. Candidates should have strong communication skills, IT proficiency, and the ability to work independently. This full-time...

A Telephone PBX Supervisor assists the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doing? As a Telephone PBX Supervisor, you will assist the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and...

JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve...

POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and...