- Trabajo
- México
- Estado de Quintana Roo
- Solidaridad
- customer quality manager
Trabajo customer quality manager en Solidaridad
Work with us! Pro Dive International is looking for a Resident PADI Course Director, Leader of their GoPro Department & Quality Department. If you meet the requirements and feel suitable for this position, please send an email with your resume, CV, and a recent photo to [email protected]. Pro Dive International, a leading PADI CDC Center and Instructor Training facility in Latin...
Position Suite Service Manager at Rosewood Mayakoba Responsibilities Team Leadership: Build, coach, and inspire a high‑performing suite service team capable of delivering exceptional service 24/7 — from wellness‑focused menus and breakfast trays to bespoke celebrations and personalized dining experiences. Service Excellence: Uphold Rosewood’s refined service rituals, including meticulous...
As the Area Learning and Development Manager at Belmond, you will play a critical role in shaping and elevating our organizational culture through effective talent management strategies. You will lead the initiatives for recruitment, onboarding, and employee experience, while identifying and driving learning opportunities that enhance the skills, capacities, and attitudes of our workforce. Your...
Overview Organization- Hyatt Centric Playa del Carmen Summary Assists in the Management of the hotel operation to ensure efficient and profitable operation of F&B Area. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. Essential Job Functions Interview, select, train,...
Experience Director We are seeking an experienced and skilled leader to oversee the Rooms Division. This strategic role involves directing, managing, and organizing daily activities ensuring high standards of quality, service, and marketing while maximizing profits through exceptional guest satisfaction. This position requires a strong background in hospitality with extensive knowledge of...
Direct message the job poster from Playa Hotels & Resorts Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live...
Company DescriptionFairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico's most stunning natural settings.Job DescriptionReports to: General ManagerThe...
Company Description: - Fairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico’s most stunning natural settings. Job Description: Reports to: General...
Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands...
Live the Dash Travel is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized client support, and seamless coordination before, during, and after each trip. You will work closely with clients to ensure every detail is handled with...
Restaurant Manager (Waldorf Astoria Riviera Maya)A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.ResponsibilitiesManage restaurant operationsMaintain exceptional customer serviceRecruit, manage, train and develop the restaurant teamManage guest queries in a timely...
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales...
Company Description: Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview...
Live the Dash Travel is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized client support, and seamless coordination before, during, and after each trip. You will work closely with clients to ensure every detail is handled with...
Wine Director Maroma A Belmond Hotel is seeking a passionate Wine Director to elevate our wine programs. In this pivotal role, you will lead the development and execution of unique wine experiences, guiding our culinary teams in crafting distinctive wine pairings that enhance our guests' dining experiences. Responsibilities Develop and manage the wine portfolio, ensuring alignment with the...
Hyatt Centric Playa del Carmen Summary The Groups Coordinator will provide administrative support to the Groups Manager, including inquiry management, creation of banquet event orders and billing. The role is responsible for planning and servicing sales groups, managing menu planning, agenda setting, hotel meeting services, contract review, and communication with external clients and hotel staff...
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales...
A luxury hotel group located in Playa del Carmen, Quintana Roo, is seeking a Rooms Division Director. The candidate will be responsible for directing and managing the Rooms division, maintaining high standards of quality and service, and maximizing profits. A Bachelor's degree in hospitality or equivalent experience, and over 7 years in the hospitality industry are required. The role offers a...
JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve...
A luxury hotel group located in Playa del Carmen, Quintana Roo, is seeking a Rooms Division Director. The candidate will be responsible for directing and managing the Rooms division, maintaining high standards of quality and service, and maximizing profits. A Bachelor's degree in hospitality or equivalent experience, and over 7 years in the hospitality industry are required. The role offers a...