Trabajo guest service supervisor en Mexico

POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

El mundo es tuyo con MeliáEntrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas.Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Es saber que has empezado uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración te...

Estamos en búsqueda de una Asistente de Guest Service para unirse al equipo de Planet Hollywood, by Royalton Hotels Resorts. En esta posición, serás el enlace principal entre nuestros huéspedes y el hotel, garantizando una experiencia inolvidable en cada visita.Tu papel será fundamental para asegurar que cada detalle esté cubierto, desde la atención al cliente hasta la resolución de...

Tropical Experiences Group es un conjunto de unidades de negocio especializadas en crear experiencias de viaje excepcionales y exclusivas. Con un enfoque en la atención personalizada y un profundo conocimiento de la industria del turismo de lujo, ofrece servicios de alta gama a través de sus marcas Tropical Incentives DMC, Tropical Elite Travel, Iconic Unique Experiences y Fun Motivation. Desde...

Será responsable de coordinar y supervisar todas las operaciones relacionadas con la atención al visitante dentro del parque acuático, asegurando un servicio cálido, eficiente y seguro. Se encargará de liderar al personal de Guest Service, gestionar el flujo de visitantes y mantener la organización de las áreas operativas. Asimismo, atenderá y resolverá quejas o situaciones especiales...

A leading hotel chain is seeking a dedicated Security Officer in Mexico City. Responsibilities include patrolling the property, monitoring alarms and CCTV, and assisting guests during emergencies. Candidates should have a high school diploma and at least two years of experience in a related field. The role requires strong communication skills, conflict resolution abilities, and the capacity to...

POSITION SUMMARYOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating...

Estamos buscando un Agente de guest service para unirse a nuestro equipo en PLANET HOLLYWOOD CANCÚN.En esta posición, serás responsable de ser el contacto de los huéspedes durante su estancia para proveer información, resolver dudas y atender requerimientos en coordinación con las áreas necesarias con el objetivo de crear experiencias satisfactorias asegurando que el Invitado regrese e...

A leading hospitality brand in Acapulco is seeking a Recreation Coordinator to organize activities and engage guests in recreational offerings. This full-time position requires strong communication skills and experience in safety protocols. Candidates must have a high school diploma and CPR/First Aid certifications. The role involves creating promotional materials, maintaining supplies, and...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

A leading hospitality brand in Acapulco is seeking a Recreation Coordinator to organize activities and engage guests in recreational offerings. This full-time position requires strong communication skills and experience in safety protocols. Candidates must have a high school diploma and CPR/First Aid certifications. The role involves creating promotional materials, maintaining supplies, and...

POSITION SUMMARYOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating...

POSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

A leading hotel chain is seeking a dedicated Security Officer in Mexico City. Responsibilities include patrolling the property, monitoring alarms and CCTV, and assisting guests during emergencies. Candidates should have a high school diploma and at least two years of experience in a related field. The role requires strong communication skills, conflict resolution abilities, and the capacity to...

A leading hospitality brand in Acapulco is seeking a Recreation Coordinator to organize activities and engage guests in recreational offerings. This full-time position requires strong communication skills and experience in safety protocols. Candidates must have a high school diploma and CPR/First Aid certifications. The role involves creating promotional materials, maintaining supplies, and...

POSITION SUMMARYGreet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including...

POSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...