Trabajo IT customer support en Santiago

Dispatch Coordination: Assign tickets to IT technicians or support staff based on expertise, workload, and priority. Track ticket progress and escalate issues as needed to ensure timely resolution. - Communication: Serve as the main point of contact between IT staff and end-users. Provide updates on ticket status, manage user expectations, and ensure clear and effective communication throughout...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry‑leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer¿nos...

A global customer service provider is seeking Customer Service Agents fluent in Spanish. The role involves interacting with customers through calls, providing support, and solving queries. Ideal candidates exhibit excellent communication skills, attention to detail, and a service-oriented mindset. A high school diploma and bilingual proficiency are required. Opportunities for career development...

SUMMARY Carel is looking for an outgoing, customer service minded individual with a strong HVAC knowledge base. This position is responsible for providing technical assistance to Carel customers and helps to educate, address concerns, and document customer interactions. This individual is in a unique position to participate in teams created to review, launch and develop new products and...

A leading global technology company in Monterrey seeks an IT Solutions Specialist to engage with business functions and advocate for process improvement through IT solutions. You will collect and analyze business requirements, train users, and lead IT projects. Candidates should have 4-6 years of experience and a Bachelor's degree or equivalent. This role requires strong problem-solving,...

Technical Sales Support Customer Training EngineerFlow Control Sealing Dixon ValveLocation Monterrey, Nuevo LeónIndustry Industrial accessories distributor fluid transport hoses, fittings and flow controlSchedule Monday to Friday, 800 a.m. to 600 p.m.Work Mode OnsiteTravel National and USA travel requiredVisa Passport RequiredPosition ObjectiveProvide technical and commercial support and deliver...

A leading adhesives manufacturer in Monterrey seeks a Technical Service Engineer to perform internal product tests, support key accounts, and provide technical training. The ideal candidate will possess a relevant degree and 2+ years of experience in a technical role, with a strong emphasis on customer applications and communication skills. This role offers full-time employment with a...

Somos una empresa internacional, líder en el sector de Contact Centers que busca personas como tú.ACTIVIDADESSe brinda servicio de Atención a Clientes y Soporte Técnico, referente a internet satelital para usuarios de Estados Unidos y América Latina. REQUISITOSDesde PREPARATORIA CONCLUIDATienes que asegurarte de cubrir al 100 horario de capacitación y el horario OperativoExperiencia...

**Title**: Sr. Lead IT Customer Support Analyst Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. May...

This is how you WOW: - In charge of day-to-day lead of the business users. Know the end-users and stakeholders and foster transparency and communication. - Own team backlog and fulfillment work: Responsible for backlog prioritization with business and technical resolution. - Lead business through requirement gathering, solution definition, testing and validation. - In charge of following defined...

Commercial Sales Support The Commercial Sales Support specialist plays a critical role in supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant processing of hardware, software, and service orders within a complex manufacturing environment. This position acts as a central coordination point between Sales, Finance, Planning, Logistics, to enable smooth...

Overview Koch Engineered Solutions is looking to add a motivated and detail-oriented IT Infrastructure Analyst to our new manufacturing facility in support of the Koch-Glitsch business. This position is located in Apodaca, Mexico. This is an excellent opportunity for individuals who are passionate about technology in manufacturing, and who want to grow their skills in a dynamic, supportive...

IT Process Transformation Analyst About NOV NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and...

This is how you WOW: In charge of day-to-day lead of the business users. Know the end-users and stakeholders and foster transparency and communication. Own team backlog and fulfillment work: Responsible for backlog prioritization with business and technical resolution. Lead business through requirement gathering, solution definition, testing and validation. In charge of following defined...

Euronet is looking for a highly organized and detail-oriented IT Dispatcher to join our dynamic IT team. The IT Dispatcher will be responsible for managing and coordinating incoming IT support requests, prioritizing issues based on urgency and impact, and ensuring timely resolution. This role is crucial in maintaining efficient IT operations and delivering excellent support to our internal...

A global technology company based in Monterrey is seeking an entry-level IT Support Specialist to provide on-site technical support. The candidate must have a bachelor's degree in IT or Computer Science, along with proficiency in Mobile Device Management and Windows 10. The role involves troubleshooting various technical issues, ensuring consistent processes, and supporting users effectively....

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the Ria Mexico Solution S de R.L de C.V. RIA is a worldwide leader in remittances and is a recognized benchmark in...

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...