Trabajo IT desk support en Xico

A global IT services company is seeking a Help Desk Agent in Mexico City. In this role, you will be the first point of contact for users experiencing IT issues. Responsibilities include resolving incidents, documenting processes, and escalating issues when necessary. The ideal candidate will have a technical degree and at least one year of tech support experience. Strong communication and...

A global software solutions provider in Mexico City is looking for a Service Desk Analyst to deliver first-level technical support. The ideal candidate will have a relevant technical degree, experience in remote support, and a customer-oriented mindset. Responsibilities include diagnosing software and hardware issues, prioritizing support tickets, and maintaining service quality metrics. Join a...

Una empresa de tecnologías de información busca un profesional con 2 años de experiencia en banca y habilidades avanzadas en inglés. Las funciones incluyen gestionar la entrega oportuna de los entregables, supervisar alertas tecnológicas, y actuar como contacto principal en la gestión de incidentes. Se requieren conocimientos en infraestructura (Linux, Windows, Unix) y estar certificado en ITIL...

Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal disruption to the organization's...

IT Service Desk Agent (630A-330P, Saturday-Wednesday) page is loaded## IT Service Desk Agent (630A-330P, Saturday-Wednesday)locations: Mexico - Field: Mexico City, CDMXtime type: Full timeposted on: Posted Yesterdayjob requisition id: R*****Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a...

**PLATA **is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security. Our company was founded by executives that built some of the most innovative and successful digital banking businesses in the world. We are building the...

Hybrid, Mexico City_ Amer Sports Mexico is looking for an **IT Service Desk and Incident Manager** to lead and develop our **end-user IT support operations** across the North America region. If you are passionate about IT technology, customer experience, and continuous service improvement, this is the perfect opportunity for you! In this role, you will ensure **high-quality IT support**, drive...

**Who You Are**: We are looking for an IT professional who actively prioritizes customer needs and is dedicated to continuous learning and improvement. Adaptable and multifaced employee who can handle various tasks in a dynamic environment, understanding IT infrastructure and having the ability to address issues efficiently. **In this Role, Your Responsibilities Will Be**: - Handle and prioritize...

**Job description** IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or remotely supporting...

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing Technologies run the business...

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a IT Service Desk Agent II who will join our team. The role of the IT Service Desk Agent II...

Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are seeking a Customer Service Operations to...

As a Service desk and support manager, you will form part of the Service Management track within the IT function. You will help support business-wide and IT objectives using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team to guarantee the business continuity,...

**About OpenSesame** While it appears to most people that we just sell training courses (over 40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees. In fact, we have strategic partnerships with 150+ Global**** companies who rely on our training programs to develop the world's most productive and admired workforces. **About the...

Seeking a highly skilled and experienced Tier 1-2 Help Desk Technician to provide both field services and remote support. This role is pivotal in maintaining our IT infrastructure and supporting our staff across various locations. Key Responsibilities: - Set up and configure IT equipment for users, ensuring all hardware and software are optimized for performance. - Run the ticketing queue. -...

**CT Operations and Support - Service Desk Lead**: **Rank: Associate Director**: Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. The Service Desk lead is a key...

Buscas ser parte de una empresa innovadora, inclusiva y colaborativa, que valora tanto tu desarrollo profesional como el equilibrio entre tu vida personal y laboral, y que cuenta con diversidad de clientes líderes en varios sectores? Si es así, ¡descubre la vacante que Deintec tiene para ti e impulsa tu carrera en IT! Posición**:Desk Side Support Technician** Ubicación: Azcapotzalco, CDMX...

Empresa mexicana dedicada servicios médicos y de salud, comprometida a trabajar todos los días con profesionales altamente capacitados y comprometidos, por expansión solicita**:IT HELP DESK** - **¡TE ESTAMOS BUSCANDO! **_ Si tienes experiência en: - Soporte técnico a usuario final - Cableado estructurado - Impresoras - Instalación y mantenimiento de computadoras - Mantenimiento preventivo y...

Description As a Service Desk Agent, you will be responsible for providing expert solutions to technology problems reported. The Service Desk Agent is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Also responsible for maintaining a knowledge-based system of common reported problems and...

A leading IT services provider is seeking a Help Desk Agent in Mexico City to be the first contact for users reporting IT incidents. Responsibilities include answering calls, creating tickets, and resolving software/hardware issues. Candidates should possess a technical degree and have at least one year of experience in customer support. Proficiency in Windows OS and advanced English is...