Trabajo Responsable Service Desk en Tijuana

A global aerospace company located in Tijuana, Mexico is looking for a dedicated IT Support Specialist to manage daily incident reports and assist users throughout the support cycle. The role involves managing customer incidents, ensuring compliance with safety protocols, and providing both in-person and remote technical support. Candidates should possess a university degree in Computer Science,...

IT Help Desk Support (Levels: Trainee / Associate / Mid) About the Role We are looking for IT Help Desk Support Technicians to join a growing IT Enablement team focused on delivering secure, efficient, and user-centered technology support. This role provides first-line IT assistance and is ideal for professionals at Trainee, Associate, or Mid level who want to grow within a structured and...

A leading IT support company in Tijuana is seeking an IT Help Desk Support Technician. This role involves providing first-line IT assistance, troubleshooting software and endpoint issues, and supporting users through remote tools. Ideal candidates will have experience in IT support or help desk roles and must demonstrate strong communication and customer service skills. The position is...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

**What you'll do**: - **Minimum 5 years of experience** Further questions, kindly let me know. - **Sharepoint Support, Administration(Examples will be troubleshooting, granting access, removing access)**: - **Office 365**: - **Active Directory**: - **Microsoft Exchange**: - **Service Now**: - **General Network Connectivity knowledge(VPN, diagnosing connectivity issues)**: - **Portuguese, English...

**Job Title**: Dispatch **Reports to**: Service Desk Manager **Department**: Service Desk The Dispatcher is reasonable for direct communication with clients; therefore, excellent customer service skills is a must. They are the liaison between client and technician. They are tasked with answering all client calls, ticket creation, triaging ticket and dispatching the ticket. They assign tickets to...

Join our IT Service Desk team and play a key role in delivering global end-user support across multiple channels. This role is a great opportunity to grow your IT expertise, strengthen problem-solving skills, and collaborate with international teams in a dynamic environment. In your new role you will: - **Monitor**and **respond**to end-user inquiries through three main channels**:calls, web...

Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career. We are looking for a customer service-oriented IT Specialist to join our team and provide global support. The goal is to make sure we maintain the customer value to the standards set forth by the company. Hybrid work model...

**Position Name** **What you'll do**: - Bi-lingual, English/Spanish IT Must be able to troubleshoot technical issues over the phone and document resolution of incidents. - Must be able to transition from one issue to the next maintaining a positive and professional attitude. - Must be able to communicate clearly with the customer and upper-level IT support as well with other Departments...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management). Working remotely, the technician leverages TeamViewer and...

A growing IT Enablement firm in Tijuana is seeking IT Help Desk Support Technicians to provide first-line technology assistance and troubleshooting. This role emphasizes user-centered support and entails working with tools like ServiceNow. Successful candidates will exhibit strong IT support experience, excellent customer service skills, and advanced English proficiency. The position promises...

**BUSINESS LINE**: REGENERATIVE MEDICINE **KEY WORDS**: stem cells, PRP, IV Therapy, radiofrequency, ozone therapy. **Responsibilities**: - Provide courteous and professional customer service. - Coordinate schedules and reservations. - Provide basic administrative support. - Keeping the reception area organised and tidy. - Patient Record Management - Collection and recording of services - Sales,...

A recruiting agency is seeking IT Help Desk Support Technicians at different levels to join their IT Enablement team in Tijuana. The role involves providing first-line IT assistance, managing incidents through ServiceNow, and troubleshooting various IT issues. Potential candidates should have strong customer service skills and experience in IT support. The company offers a structured environment...

A growing IT Enablement team seeks IT Help Desk Support Technicians in Tijuana. The role provides first-line IT assistance for various incidents through ServiceNow, ideal for professionals at Trainee, Associate, or Mid levels. Candidates should be proficient in remote troubleshooting, customer service, and possess strong organizational skills. Benefits include medical insurance, gym bonuses, and...

**Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily performance of computer systems. - Ask...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting ( e.G., software, access, and endpoint issues ) and fulfillment requests (e.G., license assignments and access group management ). Working remotely, the technician leverages TeamViewer and...

Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career. We are looking for a customer service-oriented IT Specialist to join our team and provide global support. The goal is to make sure we maintain the customer value to the standards set forth by the company. Hybrid work model...

A growing IT Enablement team is seeking IT Help Desk Support Technicians in Tijuana to deliver secure, efficient, user-centered technology support. The position involves providing first-line IT assistance and troubleshooting issues, with opportunities for professional growth in a structured and collaborative environment. Candidates should have relevant IT support experience, strong customer...

HCL is looking for a Service Desk Portuguese with below requirements:Job description:• Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users• High school (B.Sc. or Diploma)• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.• Phone support experience is mandatory•...

TheLevel 1 Remote Service Desk IT Support Technicianprovides first-line technical assistance for incidents and catalog tasks submitted throughServiceNow. This role supports both day-to-day troubleshooting ( e.g., software, access, and endpoint issues ) and fulfillment requests (e.g.,license assignments and access group management ). Working remotely, the technician leveragesTeamViewerand Intuneto...