Trabajo technical helpdesk support en Naucalpan

Foundever is looking for a technical support advisor for a great audio company in the US.What youd do Provide an excellent personalized service and assist consumers through calls and emails. Customerfocused activities such as support for portable devices, troubleshooting with headphones and their connectivity, sound or battery. Assistance with warranty claims and ecommerce process support. Adhere...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards.Receive incoming customer calls, emails, and trouble tickets for...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Position: Technical Product Manager Openings: 1 Duration: PERM Location: Onsite 4 days a week in Mexico City Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX Must haves: - 8+ years of experience working within the SDLC - Experience leading technical teams - Product management experience for microservices web based applications - Experience with Jira - Experience working in...

Overview End-to-End family (E2E) comprises the support of customers across different Business Units/Business Groups as needed, in line with contractual service agreements and internal Nokia stakeholders in pre- and post-sales activities with technical and non-technical topics. Ensures readiness of service delivery and covers the provision of recommendations to product houses on design for...

Job DescriptionThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.ResponsibilitiesFacilitate culture of customer care and focus to role modeling Ford OS.Respond to Dealer...

Competencies and Skills: - Able to work independently, following-through and solving problems quickly. - Professionalism including customer service/interface skills/experience. - Project/program management experience and business acumen. - Experience or firm understanding of the Vehicle Service Repair process Preferred Qualifications: - Bachelor's Degree required in automotive-related programs...

A leading automotive company is seeking a Technical Support Analyst to provide multi-channel technical assistance to dealers in the US and Canada. The ideal candidate will have a Bachelor's Degree in an automotive-related field and demonstrate strong customer service and problem-solving skills. Responsibilities include responding to dealer inquiries, collaborating with service personnel, and...

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every...

Mexico City, MEX, Mexico **and**1** more**(Hybrid) The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and...

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every...

A leading automotive company is looking for a Technical Support Analyst. This role involves providing essential technical service assistance to dealers in the US and Canada. The ideal candidate will hold a bachelor's degree in an automotive-related field and possess strong customer service skills, technical competency, and a commitment to professional integrity. Responsibilities include...

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every...

A global leader in connectivity is seeking a Technical Project Manager based in Naucalpan de Juárez, Mexico. The role involves overseeing EPC projects, ensuring quality delivery, and acting as the primary technical expert. Candidates should be fluent in English and Spanish, possess 3-6 years of technical project management experience, and have a strong background in Technical Support Services....

Position: Technical Product Manager Openings: 1 Duration: PERM Location: Onsite 4 days a week in Mexico City Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX Must haves: ~8+ years of experience working within the SDLC ~ Experience leading technical teams ~ Product management experience for microservices web based applications ~ Experience with Jira ~ Experience working in and...

Facilitate culture of customer care and focus to role modeling Ford OS. - Respond to Dealer multi-channel (Web/Phone/See What I See (SWIS)) inquiries for complex technical vehicle repair concerns. - Exercise independent judgment after significant research to formulate technically accurate, professional, and timely responses. - Interface with Dealer service personnel (Service Manager, Shop...

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every...

Position: Technical Product Manager Openings: 1 Duration: PERM Location: Onsite 4 days a week in Mexico City Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX Must haves: ~8+ years of experience working within the SDLC ~ Experience leading technical teams ~ Product management experience for microservices web based applications ~ Experience with Jira ~ Experience working in and...

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every...

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every...