Trabajo Technical Support Manager en Guadalajara

A tech support company in Guadalajara is seeking a Customer Service Representative to provide exceptional support. You will communicate with customers via phone, email, and chat, resolve inquiries, and ensure satisfaction through effective problem-solving. Candidates should have at least 1 year of experience and excellent communication skills. Knowledge of products is essential to assist...

Project Description: We are a team of Product Support Engineers for a high‐end hardware‐based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as...

Job Overview: We are seeking a seasoned professional to lead our Ad Sales applications support team. The ideal candidate will have exceptional technical skills, outstanding problem-solving abilities, and excellent collaboration skills. - Key Responsibilities:

En FiberHome buscamos un Ingeniero de Soporte Técnico responsable de brindar soporte especializado en equipos ONU y OLT, asegurando la correcta instalación, operación y mantenimiento de la red de nuestros clientes.Ubicación Plaza San Luis, GuadalajaraJornada Lunes a Viernes 9am 6pmInglés avanzadoResponsabilidades Instalación, puesta en marcha y aceptación de proyectos con equipos ONUOLT....

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or...

Production Support Specialist HCLTech is a global technology company with over 223,000 employees across 60 countries. Our services are centered around digital technologies and we work with clients in all major verticals.

Job Overview: The Technical Account Manager (TAM) serves as a key customer contact, ensuringcustomer value realization by providing technical expertise, strategic insights, andproactive engagement. The TAM is responsible for resolving advanced technicalissues, analyzing complex systems, and delivering timely solutions to ensurecustomer satisfaction and operational success. This role requires...

A leading medical technology company in Tlaquepaque seeks a Technical Program Manager to lead Agile teams, enhance collaboration, and oversee product development. You will ensure teams meet strategic goals through effective coaching, facilitate Agile ceremonies, and drive operational excellence. Ideal candidates will have a minimum of 5 years of experience and a passion for improving processes...

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**About the Role**: We are seeking a focused, detail-oriented, and experienced Technical Support Manager to lead our customer support operations in Mexico. You will oversee daily ticket management and ensure timely issue resolution, while driving improvements in service quality and operational efficiency. You will lead by example - coaching your team, refining support processes, and delivering an...

**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global...

Principal Support Engagement Manager - Technical Operations Support-*******I **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Oracle is changing the cloud industry and has built the most modern, performance focused, and resilient cloud offering in the market today. We seek your cloud expertise to deliver a game changing cloud...

LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions companies to confidently scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations, and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are...

LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions companies to confidently scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations, and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are...

Overview As a Junior Customer Support , you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team means learning the foundations of our business model, gaining exposure to cross-functional teams, and developing valuable,...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description. ** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations,...

Project Description: We are a team of Product Support Engineers for a high‐end hardware‐based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms...

LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions companies to confidently scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations, and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are...

LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions companies to confidently scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations, and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are...