Trabajo technical service desk manager en Monterrey

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv exists to help product innovators create. Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain...

About the job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world’s largest financial institutions and airlines. As our strategic partner portfolio expands, so too does the need for sophisticated technical expertise and dedicated relationship management. We are seeking a high-impact Technical Account Manager (TAM) to be a technical liaison for...

Monterrey, Mexico Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Perficient Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside...

We currently have a career opportunity for a Service Delivery Manager to join our team located in Mexico. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or related field - Familiar with ITSM tools, processes and reporting - Minimum 6 years of professional experience supporting technology solutions - Proven track record of leadership roles delivering support...

JOB DESCRIPTION What you will do The Senior Service Desk Agent’s responsibilities include logging and handling all incoming calls, e-mails, and chats while providing excellent customer service for our large customers. Working directly with customers to troubleshoot and resolve their issues in a timely and efficient manner and escalating cases to other internal departments when necessary. This...

Rackspace is hiring for a Service Delivery Manager with a background in security to support our strategic customers. As a Security SDM, you'll be managing global managed security services accounts. Work Location; Mexican Rackers: If you live within a 40km radius of our Mexico City office we'd like for you to work in the office two days a week. If further than 40km you may work fully remote from...

#127775; We're Hiring! Business Development Manager – Industrial / Heavy Equipment Sector We are looking for a true strategic relationship builder —someone who can open doors, develop high-impact opportunities, and drive sustainable growth with key industrial customers. As a Business Development Manager , you will be a strategic partner for our customers, supporting them with their manufacturing...

Descripción del puesto Liderar la gestión integral de los servicios de TI, coordinando equipos de atención (Service Desk, Soporte Apps y Business As Usual (BAU)), Vulnerabilidades, Monitoreo y Soporte operativo, para garantizar la estabilidad, disponibilidad y mejora continua de las plataformas y aplicaciones, cumpliendo con los estándares de calidad y los acuerdos de nivel de servicio (SLA)...

personalise marketing, including social media features. Job Description## If you have strong experience as a Project Manager, a thoughtful planning approach, and clear business understanding, you are looking to make your next career move.This might be the opportunity for bringing your skills and help your team to achieve the best results for a great organization within the LEGO Group!Play your...

About the job HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

A leading global technology firm in Monterrey is seeking a Service Delivery Manager to oversee a large service desk and FSO team. You will manage over 50 agents while driving service improvement initiatives and fostering automation. The ideal candidate has at least 10 years of experience in service management and strong leadership skills. The role includes mentoring team members, conducting...

Overview HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...