- Trabajo
- México
- Estado de Nuevo León
- Monterrey
- Responsable Service Desk
Trabajo Responsable Service Desk en Monterrey
En HEB, estamos en busca de un profesional para el puesto de Service Desk en Monterrey NL.Este rol es fundamental para asegurar la eficiencia y el soporte técnico en nuestra operación local.Tu responsabilidad principal será gestionar y resolver las solicitudes de los usuarios, garantizando un servicio de alta calidad y un ambiente de trabajo fluido.Necesitamos alguien con experiencia en...
Ing Service Desk-1 page is loaded## Ing Service Desk-1locations: MEX - Monterreytime type: Full timeposted on: Publicado hace más de 30 díasjob requisition id: JR100571En Ikusi estamos buscando talento como tú, si cumples con el perfil no dudes en participarObjetivo del puesto:Apertura de tickets de fallas o cambios de los clientes de la organziaciónConocimientos, Habilidades y...
A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
JOB DESCRIPTION What you will do The Senior Service Desk Agent’s responsibilities include logging and handling all incoming calls, e-mails, and chats while providing excellent customer service for our large customers. Working directly with customers to troubleshoot and resolve their issues in a timely and efficient manner and escalating cases to other internal departments when necessary. This...
Job Description If you are looking to get a great internship experience This is the opportunity to do so by joining the BSO Service Desk department at The LEGO Group! Play your part in our team success! This position will give overall support to the Americas Region while helping in making sure all of the queries for our colleagues are answered within the first contact, we will be supporting...
¡Hola! 👋 ¿Eres un crack de la tecnología con un inglés fluido y te encanta ayudar a la gente? ¡Entonces Axity te está buscando! 🚀 Estamos en la búsqueda de un It Help Desk con Inglés Avanzado Conversacional para unirse a nuestro equipo. Si tienes al menos 1 año de experiencia en soporte técnico y te apasiona resolver problemas, ¡esta oportunidad es para ti! 😎 ¿Qué harás en Axity? 🤔 Serás la...
¡ÚNETE A NUESTRO EQUIPO!"En OpenService, llevamos tres décadas ofreciendo soluciones innovadoras en Tecnologías de la Información. ¡Y ahora estamos buscando talento para el puesto de Service Desk Nivel 1Horario: Lunes a Viernes de 8:00 a 18:00 horasGuardia en Sábado y DomingoZONA DE TRABAJO San Pedro Garza García,Requisitos del puesto:Al menos 1 año de experiencia como analista de mesa de...
About this role Service Delivery Manager - Analyze and manage a team of +50 service desk agents to ensure seamless delivery of services. We are looking for an experienced professional with excellent leadership skills to oversee our service desk operations. In this role, you will be responsible for analyzing workflows, streamlining processes and implementing solutions that drive efficiency....
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...
About the job HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
A leading global technology firm in Monterrey is seeking a Service Delivery Manager to oversee a large service desk and FSO team. You will manage over 50 agents while driving service improvement initiatives and fostering automation. The ideal candidate has at least 10 years of experience in service management and strong leadership skills. The role includes mentoring team members, conducting...
Overview HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and...
HCLTech es una empresa global de tecnología, con más de 218.000 empleados en 59 países, que ofrece capacidades líderes en el sector centradas en digital, ingeniería, nube e IA, impulsadas por una amplia cartera de servicios y productos tecnológicos. Trabajamos con clientes de todos los verticales principales, proporcionando soluciones industriales para Servicios Financieros, Fabricación, Ciencias...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...